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Covid Safety at our performances

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We take your safety very seriously. Measures were taking to make sure everyone can continue to enjoy the arts are:

- ensuring that all adults and children over the age of 11 wear a mask in all our venues

- our venues are all well ventilated - in some cases, doors will be open and it could well be cold so please bring a coat

- "Full Capacity" for us actually means less than 50% of the venue capacity (and in some cases, less than 1/5th). Because of how we stage the shows, we only have 2 rows of audience on each side so you're never surrounded by people.

- our cast are unmasked for peformance but are testing daily

- we provide hand sanitiser for your use and sanitise all our pencils between each show

- we ask you to not attend if you feel at all unwell and ideally lateral flow test your whole family before attending. 

It means a great deal to us that you continue to support the arts and that we can offer you a safe experience.

Ticket terms & conditions

1. If you are feeling unwell with symptoms of Covid-19 on the day of a performance we kindly ask that you don't attend the show but wish you a speedy recovery!

2. We no longer offer refunds to any of our concerts or shows but will happily offer you a ticket for an alternative date/venue where possible. As a small charity we are unable to offer refunds unless we cancel a show. If we had to offer refunds to everyone who couldn't make a performance, we would struggle to put on future performances. Our amazing performers are still performing and deserve to get paid, and we rely on ticket sales to do that. Refunds mean our artists don't get paid, and we believe that's unacceptable. 

3. If you want to change your tickets to a different performance time/date/venue, please do let us know and we will swop your tickets over, subject to availability.

4. We may be able to offer refunds if a show sells out and we are able to re-sell your tickets. Please allow us at least 3 days prior to the performance to do this, and be aware that we can't guarantee we will resell! Our admin person is also usually performing in the shows and cannot work miracles when she is on stage! Please drop us an email and we will do our best

5. If government/local guidelines alter resulting in need to cancel a show we will contact all audience members and issue full refunds. Similarly, if any of our cast are unable to perform, we will cancel the show and issue full refunds. 

6. If you are no longer able to attend a show, please feel free to sell/pass on your tickets.